Building Great Work Relationships

Building Great Work Relationships

Defining a Good Relationship

There are several characteristics that make up good, healthy working relationships:

Trust – This is the foundation of every good relationship. When you add trust to ‘My Personal Learning’ responsibility for your words and actions. Those who are mindful are careful and attend to what they say, and they don’t let their own negative emotions impact the people around them.

Welcoming Diversity – People with good relationships not only accept diverse people and opinions, but they welcome them. For instance, when your friends and colleagues offer different opinions from yours, you take the time to consider what they have to say, and factor their insights into your decision-making.

Open Communication – We communicate all day, whether we’re sending emails and IMs, or meeting face-to-face. The better and more effectively you communicate with those around you, the richer your relationships will be. All good relationships depend on open, honest communication.

Where to Build Good Relationships

Although we should try to build and maintain good working relationships with everyone, there are certain relationships that deserve extra attention.

For instance, you’ll likely benefit from developing good relationships with key stakeholders in your organization. These are the people who have a stake in your success or failure. Forming a bond with these people will help you ensure that your projects, and career, stay on track.

To find out who these people are, do a Stakeholder Analysis Add to My Personal Learning Plan. Once you’ve created a list of colleagues who have an interest in your projects and career, you can devote time to building and managing these relationships.

Clients and customers are another group who deserve extra attention. Think of the last time you had to deal with an unhappy customer Add to My Personal Learning Plan; it was probably challenging and draining. Although you may not be able to keep everyone happy 100 percent of the time, maintaining honest, trusting relationships with your customers can help you ensure that if things do go wrong, damage is kept to a minimum. Good relationships with clients and customers can also lead to extra sales, career advancement, and a more rewarding life.

How to Build Good Work Relationships

So, what can you do to build better relationships at work?

Develop Your People Skills

Good relationships start with good people skills. Take our How Good Are Your People Skills? Add to My Personal Learning Plan quiz to find out how well you score with “soft skills” such as collaboration, communication and conflict resolution. This self-test will point you to tools that will help you deal with any weaknesses that you have.

Identify Your Relationship Needs

Look at your own relationship needs. Do you know what you need from others? And do you know what they need from you? Understanding these needs can be instrumental in building better relationships.

Schedule Time to Build Relationships

Devote a portion of your day toward relationship building, even if it’s just 20 minutes, perhaps broken up into five-minute segments. For example, you could pop into someone’s office during lunch, reply to people’s postings on Twitter Add to My Personal Learning Plan or LinkedIn Add to My Personal Learning Plan, or ask a colleague out for a quick cup of coffee. These little interactions help build the foundation of a good relationship, especially if they’re face-to-face.

Focus on Your EI

Also, spend time developing your emotional intelligence. Among other things, this is your ability to recognize your own emotions, and clearly understand what they’re telling you. High EI also helps you to understand the emotions and needs of others.

Appreciate Others

Show your appreciation whenever someone helps you. Everyone, from your boss to the office cleaner, wants to feel that their work is appreciated. So, genuinely compliment the people around you when they do something well. This will open the door to great work relationships.

Be Positive

Focus on being positive Add to My Personal Learning Plan. Positivity is attractive and contagious, and it will help strengthen your relationships with your colleagues. No one wants to be around someone who’s negative all the time.

Manage Your Boundaries

Make sure that you set and manage boundaries Add to My Personal Learning Plan properly – all of us want to have friends at work, but, occasionally, a friendship can start to impact our jobs, especially when a friend or colleague begins to monopolize our time. If this happens, it’s important that you’re assertive Add to My Personal Learning Plan about your boundaries, and that you know how much time you can devote during the work day for social interactions.

Avoid Gossiping

Don’t gossip – office politics Add to My Personal Learning Plan and “gossip” are major relationship killers at work. If you’re experiencing conflict with someone in your group, talk to them directly about the problem. Gossiping about the situation with other colleagues will only exacerbate the situation, and will cause mistrust and animosity between you.

Listen Actively

Practice active listening Add to My Personal Learning Plan when you talk to your customers and colleagues. People respond to those who truly listen to what they have to say. Focus on listening more than you talk, and you’ll quickly become known as someone who can be trusted.

Difficult Relationships

Occasionally, you’ll have to work with someone you don’t like Add to My Personal Learning Plan, or someone that you simply can’t relate to. But, for the sake of your work, it’s essential you maintain a professional relationship with them. When this happens, make an effort to get to know the person. It’s likely that they know full well that the two of you aren’t on the best terms, so make the first move to improve the relationship by engaging them in a genuine conversation, or by inviting them out to lunch. While you’re talking, try not to be too guarded. Ask them about their background, interests and past successes. Instead of putting energy into your differences, focus on finding things that you have in common.

Just remember – not all relationships will be great; but you can make sure that they are, at least, workable!

Key Points

Building and maintain good working relationships will not only make you more engaged and committed to your organization; it can also open doors to key projects, career advancement, and raises.

Start by identifying the key stakeholders in your organization. These people, as well as your clients and customers, deserve extra time and attention.

Then, devote a portion of your day to laying the foundation of good relationships. Even five minutes a day, if it’s genuine, can help to build a bond between you and a colleague. Be honest, avoid gossip, and try to compliment people on a job well done. After all, the more you give in your relationships, the more you’ll get back from those around you!

Building Great Work Relationships
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